> Maintenance - Request forms > MCI Maintenance Request

Now you are entering SLA/2 (Service Level Agreement 2).
You can either have a request for:
   - a change to some existing Message Content Inventory;
   - a new Message Content Inventory.

For a change to some existing MCI we need the following information:

• The existing MCI's Identifier ... and version ...
• The one or more changes requested, which can be of the following types:
  • Add data element ...
  • Remove data element ...
  • Change code list version number for code list ... to version numer ...
  • Change data element ... status to Optional/Mandatory/Conditional with condition ...
  • Change MCI structure as described ...

Please prepare some word, excel or pdf document containing the necessary info and do send it in by e-mail.

For a new MCI we need the following information:

• Object ... (Contract/Claim/Premiuminvoice/Accounting/Other ...)
• Action ... (New/Endorsement/Notification/Handling/Settlement/Other ...)
• Domain ... (Life/Individual/Fire/Liability/Motor/Other ...)
• Business need description ...
• Exchanging partners:
  • Sender ... (Insurer/Intermediary/Other ...)
  • Recipient ... (Insurer/Intermediary/Other ...)
• Usage frequency ... (Daily/Weekly/Monthly/Yearly/Other ...)
  • And expected volume (number per year) ...
• Your view/idea on what should be the actual content of such new MCI ...
  

Please prepare some word, excel or pdf document containing the necessary info and do send it in by e-mail.